Customer Service Representative – Online Video Sharing Account
Gratitude IncCustomer Service Representative – Online Video Sharing Account
Job Description
Key Skills
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Customer Service Representative – Online Video Sharing Account (Project-Based | 4 Months)
Start Your BPO Career Growth Journey with a Global Online Video Sharing Platform!
We are looking for passionate, customer-focused, and highly motivated individuals to join our team as Customer Service Representatives (CSR) for an exciting Online Video Sharing Account. If you have prior BPO experience and are looking for a rewarding project-based opportunity with competitive compensation and a completion bonus, we want to hear from you!
Position Details
Job Title: Customer Service Representative (CSR) – Online Video Sharing Account
Employment Type: Project-Based (4 Months)
Work Setup: Onsite
Location: Vertis North, Quezon City
Schedule: Shifting Schedule
What You'll Do
- Provide professional customer support through various communication channels.
- Assist users with account-related concerns, platform navigation, and general inquiries.
- Resolve customer issues accurately and efficiently while maintaining high service standards.
- Deliver exceptional customer experiences by demonstrating empathy, professionalism, and effective communication.
- Adhere to company policies, procedures, and performance metrics.
- Collaborate with team members and support functions to ensure customer satisfaction.
Qualifications
Completed at least 2 years in College with no back subjects
Must have at least 6 months of BPO experience
Excellent English communication skills, both written and verbal
Willing to work onsite in Vertis North
Willing to work on a shifting schedule, including weekends and holidays if required
Must not have been connected with an Online Search Engine Account within the last 3 months prior to joining
Open to Project-Based Employment (4 Months)
Compensation & Benefits
Salary Package: ₱22,000 (All-In)
Completion Bonus: ₱25,000 upon successful completion of the 4-month project, subject to company guidelines and attendance requirements
Recruitment Process
1. Validation
2. Talkpush Assessment (Exam via Email)
3. Virtual or Walk-In Interview
Why Join Us?
Competitive salary package
Attractive completion bonus
Opportunity to gain experience with a globally recognized online platform
Dynamic and fast-paced work environment
Career-enhancing customer service experience
Apply today and take advantage of this exciting opportunity to be part of a leading online video sharing platform while earning competitive pay and a generous completion bonus!
Role
Customer Service Executive
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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