Customer Service Representative – Retail, Banking, Home Security & Project Luna Accounts
Gratitude IncCustomer Service Representative – Retail, Banking, Home Security & Project Luna Accounts
Job Description
Key Skills
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We are hiring Customer Service Representatives for multiple accounts including Retail, Banking, Global Home Security, and Project Luna. Successful candidates will handle customer inquiries, account concerns, technical support, and service-related issues while delivering excellent customer experience.
Applicants must possess strong communication skills, customer service orientation, and willingness to work onsite in a fast-paced environment.
Available Accounts & Qualifications:
Retail Account • HS/SHS Graduate or College Undergraduate with at least 6 months BPO Experience • College Graduate with or without BPO Experience • Good Communication Skills • Willing to Work Onsite (WOSA)
Salary Package: ₱17,500
Project Luna Account • At least 1 year Healthcare or Technical Support Experience • Excellent Communication Skills • Willing to Work Onsite (WOSA)
Salary Package: ₱19,000
Retail Account (Fixed-Term Employment) • At least HS Graduate (Old Curriculum) or SHS Graduate • Excellent Communication Skills • Willing to Work Onsite (WOSA)
Salary Package: ₱15,000
Global Home Security Account • At least HS Graduate (Old Curriculum) or SHS Graduate • Excellent Communication Skills • At least 1 year Customer Service Experience (BPO or Non-BPO) • Experience working directly with customers is accepted (e.g., Starbucks, iStore, retail stores) • Willing to Work Onsite (WOSA)
Salary Package: ₱19,000
High Priority Banking Account • At least HS Graduate (Old Curriculum) or SHS Graduate • With or Without BPO Experience • Excellent Communication Skills • Willing to Work Onsite (WOSA) • Additional Requirements: NBI Clearance, Police Clearance, and SSS Number available before training
Salary Package: ₱18,400
General Requirements • Excellent Communication Skills • Willing to Work Onsite • Willing to Work on Shifting Schedules
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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