CUSTOMER SERVICE REPRESENTATIVE - Social Media Account, Quezon City
Job Description
Key Skills
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CUSTOMER SERVICE REPRESENTATIVE
LIVE CHAT RETAIL ACCOUNT
- Applicant must be a PERMANENT RESIDENT in the Philippines.
- We are accepting High School and Senior High School Graduates.
- Must have 1 year CSR experience in a BPO industry. (preferably with LIVE CHAT support and handled any Ecommerce/Retail Account);
- Experience in handling email escalations is a plus.
- Must be 22-40 y/o.
- Must have good to excellent ENGLISH communication skills.
NON VOICE TRAVEL ACCOUNT
- Applicant must be a PERMANENT RESIDENT in the Philippines.
- Must have completed 2 years in college.
- 6 months of CSR experience, preferably in LIVE CHAT support, from BPO industry.
- Experience in handling Travel account or basic understanding about how Travel industry works is a plus
- Must be 22-40 y/o.
- Must have good to excellent ENGLISH communication skills.
- WORK ON SITE SET UP
Salary: 18k-20k plus 8k-12k Signing Bonus
Role
DSA/Company Representative
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Functional Area
Insurance Agent
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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