Customer Service Specialist - International Airline Account
Job Description
Key Skills
1 candidate(s) have already applied for this Job. Apply now
-Completed at least 1 year in college
-Airline experience of at least 6 months
-Required to have experience using GDS or reservations and ticketing tools. (Web-based tools or the website of the account is not considered).
-Customer Service Experience of at least 1 year (including the 6 months Airline Experience in the count)
-Channel Experience in Phone or Chat/Email. Multi-channel experience is preferred.
-Strong analytical skills to identify the cause of problems & recommend solutions
-Strong verbal and written English communication skills
-Amenable to work in rotating shifts
-Can work in Ortigas Center, Pasig City
Salary package up to 30k
Virtual Recruitment: All processes will be done remotely - Phone interviews & Online assessments
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Similar Jobs
Voice response personnel virtual interview only
Gratitude Inc2 - 4 Year(s)
Confidential
Manila, Philippines
Hiring for Collection Executive
Gratitude Inc1 - 5 Year(s)
10 - 15 Thousand p.m
Manila, Philippines
Financial Account In Makati
Gratitude Inc0 - 1 Year(s)
Confidential
Manila, Philippines
Human Resources Manager - Labor Relation
Gratitude Inc10 - 12 Year(s)
100 - 150 Thousand p.m
Manila, Philippines
Senior Salesforce Administrator
Gratitude Inc15 - 20 Year(s)
100 - 110 Thousand p.m
Manila, Philippines
Customer Service Advisor Travel Account
Gratitude Inc1 - 2 Year(s)
Confidential
Manila, Philippines
Customer Service Representative - Telco Account
Gratitude Inc0 - 1 Year(s)
20 - 30 Thousand p.m
Manila, Philippines
Quality Analyst in Healthcare Domain
Gratitude Inc1 - 4 Year(s)
35 - 40 Thousand p.m
Manila, Philippines
Customer Service Makati - Salary up to 25k + Bonus
Gratitude Inc0 - 2 Year(s)
20 - 25 Thousand p.m
Manila, Philippines