Customer service specialist
Gratitude IncCustomer service specialist
Job Description
Key Skills
1 candidate(s) have already applied for this Job. Apply now
-Completed at least 1 year in college
-Airline experience of at least 6 months
-Required to have experience using GDS or reservations and ticketing tools. (Web-based tools or the website of the account is not considered).
-Customer Service Experience of at least 1 year (including the 6 months Airline Experience in the count)
-Channel Experience in Phone or Chat/Email. Multi-channel experience is preferred.
-Strong analytical skills to identify the cause of problems & recommend solutions
-Strong verbal and written English communication skills
-Amenable to work in rotating shifts
-Can work in Ortigas Center, Pasig City
Salary package up to 30k
Virtual Recruitment: All processes will be done remotely - Phone interviews & Online assessments
Kindly instruct/orient your candidates to disclose the name of your company as their source of application to ensure accurate tagging. This is to maintain a smooth process per currently streamlined recruitment parameters.
Role
Customer Service Executive -Technical
Timings
Rotational Shifts (Permanent)
Industry
Aviation / Aerospace Firm
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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