Customer Support Specialist

Gratitude Inc

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1 month ago

Customer Support Specialist

0-3 Year(s)

20 - 30 Thousand p.m

Manila

Job Description

Key Skills

Back office Operations Communication CRM (Customer relationship Management) Knowledge of MS Office – Excel, PowerPoint, Word

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Job Title: Customer Support Specialist

Job Location: Taguig, Philippines

Job Title: Customer Support Specialist

(CSS) is responsible for providing exceptional service to customers by handling inquiries, resolving complaints, processing orders, and ensuring that customer issues are addressed in a timely and efficient manner. The CSS serves as the primary point of contact between the company and its customers, ensuring a high level of customer satisfaction and loyalty.

What we are offered-

1.Salary range 18 K to 30 K

2.Company Christmas gift

3.Company events

4.Employee discount & Promotion to permanent employee

5.Health insurance & Life insurance

6.Paid training

7.13th month salary & Overtime pay

Qualifications and Experience-

1.Undergraduate can apply

2.Preferably with healthcare experience

3.With or without BPO experience

4.With excellent communication skills

5.Must be willing to WORK ON SITE

Don't Miss this exciting opportunity

Role

Customer Service Executive

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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