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Customer Voice Support

Gratitude Inc

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18 hours ago

Customer Voice Support

2-3 Year(s)

₱ 20 - ₱ 30K p.a

Manila

Manila

Job Description

Key Skills

Voice & Accent BPO Voice Process International Call Centre invoice forecasting voice account Call centre voice International BPO International voice Process

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Direct customers to online resources

Create and maintain reports on customer interactions

Attend weekly team meetings

Update customer records in our system, including notes about conversations and outcomes

Present ideas for improving customer care

Participate in team-building activities

Develop customer rapport

Encourage customers to complete satisfaction surveys

Make recommendations to managers to improve customer experience

Role

Manager -Customer Service

Timings

Flexible (Permanent)

Industry

BPO

Work Mode

NA

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Pranjal Nimase

Recruiter - Gratitude Inc

NA, india

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