Custormer Service Representatative
Job Description
Key Skills
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Cebu site: -BPO UG(Completed at least 2 yrs in College) & GRAD 35HC -Dec. 5,12,19 Qualifications: *BPO UG ( must COMPLETE 2 years in college with NO BACK SUBJECTS and have 1 year call center experience) *BPO GRAD ( must have 1 year call center experience preferably in international accounts) -Must have good communication skills
Role
Manager -Customer Service
Timings
Rotational Shifts (Internship)
Industry
BPO
Work Mode
NA
Process
Voice
Functional Area
ITES / BPO / Customer Service
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Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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