Financial account | Customer Service Agent | Jobs in Manila

Gratitude Inc

1873 Views

14 hours ago

1-4 Year(s)

₱ 20 - ₱ 40K p.m

Manila

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Job Description

Key Skills

Customer Relations Customer Service Chat Support email support

156 candidate(s) have already applied for this Job. Apply now

Financial account | Customer Service Agent | Jobs in Manila

Job Description

During a Typical Day, You’ll 

Consult customers on products and services to provide the best solutions for their needs by a variety of communication channels such as voice or verbal communication

Respond to inquiries with active listening – identifying additional needs and support any upgrades in products and services

Open and maintain customer accounts and information

Resolve customer issues with patience and understanding

Positively participate in company events, team activities, and continuous learning

What You Bring to the Role

6 months of BPO customer service experience for candidates who completed Senior High School or 2 years in college

Completed a bachelor's degree for candidates with no call center experience

Recognize, apply and explain your product or service knowledge

Computer experience

What You Can Expect

Supportive of your career and professional development

An inclusive culture and community minded organization where giving back is encouraged

A global team of curious lifelong learners guided by our company values

And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives

Role

Customer Service Executive

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.