FINANCIAL ACCOUNT CUSTOMER SERVICE REPRESENTATIVE (BILLING & PAYMENTS)

Gratitude Inc

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3 hours ago

FINANCIAL ACCOUNT CUSTOMER SERVICE REPRESENTATIVE (BILLING & PAYMENTS)

1-2 Year(s)

Baguio City Benguet (City Camp Proper, City Camp Central)

Job Description

Key Skills

Financial Account Financial Customer Complain background Financial /Mortgage experience Banking, accounting/ Financial services Banking, Financial Services, Insurance Experience in managing Banking & Financial Services or Collections accounts UK FINANCIAL COLLECTIONS

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Financial Account Customer Service Representative (Billing & Payments)

We are seeking Financial Customer Service Representatives for an international billing and payments account. The role focuses on assisting customers with financial transactions and account management.

Job Description:

Handle customer billing inquiries and payment processing concerns

Investigate and resolve account discrepancies and charge issues

Assist customers with payment methods, refunds, and adjustments

Ensure accurate processing of financial records and updates

Maintain high-quality customer service standards

Qualifications:

College Graduate - Any Segment

HS/SHS Graduate or completed at least 2-year college - Expro 2 (+6mos BPO experience)

Strong communication and interpersonal skills

Ability to analyze financial data and resolve issues efficiently

Detail-oriented and organized

Prior CSR or BPO experience is an advantage

Role

Customer Service Executive -Technical

Timings

Flexible (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Deborah Shofolabo

Recruiter - Gratitude Inc

NA, nigeria

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Baguio City Benguet, Philippines

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