Financial Account Customer Service Representatives

Gratitude Inc

539 Views

1 month ago

Financial Account Customer Service Representatives

2-4 Year(s)

Manila (Bridgetown quezon City)

Quick Apply Apply

Job Description

Key Skills

Problem Solving good communication skills Basic computer skills At least high school graduate

85 candidate(s) have already applied for this Job. Apply now

Financial Account Customer Service Representative

Salary Package: TBD

Work Setup: Shifting Schedule

Job Responsibilities

Handle customer inquiries related to financial accounts through phone, chat, or email.

Provide accurate information regarding account concerns, transactions, billing, and services.

Assist customers with troubleshooting basic technical concerns related to financial platforms or services.

Resolve customer issues efficiently while maintaining excellent customer satisfaction.

Document customer interactions and ensure proper account handling.

Follow company policies, compliance standards, and data privacy procedures.

Qualifications

At least High School Graduate.

Must have at least 6 months BPO experience in a Tech or Telco account.

Good communication and problem-solving skills.

Willing to work on a shifting schedule.

Basic computer navigation skills.

Can work in a fast-paced environment.

MUST NOT BE A FORMAL EMPLOYEE OF CONCENTRIX

Why Join Us?

Competitive salary package

Career growth opportunities

Dynamic and supportive work environment

Role

Customer Service Executive -Chat

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Semi-Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Kelechi Okoche Oko

Recruiter - Gratitude Inc

NA, nigeria

0+ Followers

500+ Posts

View Profile

Interview Tips

Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Confidential

Manila, Philippines

Details