Financial Advisor

Gratitude Inc

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2 months ago

Financial Advisor

4-5 Year(s)

45 - 50 Thousand p.m

Manila (Eastwood quezon city)

Job Description

Key Skills

Recovery US Collections GDPR US Banking managing collections accounts Strong knowledge of US litigation procedures, FRCP, and eDiscovery obligations. UK Banking Industry

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Job title: Financial Advisor
Account: UK Financial Collections
Work set up: 100% Onsite at Eton Centris, Quezon City
Work shift: Shifting schedules, UK time
Salary: Up to 50,900 package depending on the length of tenure as an agent.
Start date: TBD
Headcount: 1

Qualifications:
• Bachelor's Degree
• 4-5 years of relevant US/UK banking and collections experience
• Leadership experience in UK collections/recoveries
• Previous experience of providing effective one-to-one coaching to internal colleagues is highly desirable.
• Proven track record in providing support to customers experiencing mortgage arrears.
• Proficiency in undertaking complex financial support, litigation and receivership activities.
• Good to have: Exposure to UK banking or collections experience in other verticals.
• Not a job hopper

Key Skills: Strong knowledge of FCA regulations, Consumer Credit Act, GDPR, and negotiation skills.

Responsibilities: Handling inbound/outbound calls, managing arrears, conducting forbearance, and ensuring customer treatment follows compliance standards.

Pre-screening Notes:
• How many years of relevant experience you have in US/UK banking and collections experience?
• Do you have Leadership experience in UK collections/recoveries?
•. Rate your Proficiency in undertaking complex financial support, litigation and receivership activities., from 1-10, 10 is the highest.
• Do you have Exposure to UK banking or collections experience in other verticals?
• How much is your last drawn salary?
• How much is your salary expectation?
• Are you amenable to work onsite in QC with a Shifting schedules?
• When are you available to start once hired?

Role

Corporate Advisory Manager

Timings

UK Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Functional Area

Banking / Financial Services

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