Financial Collections Specialist (UK Account | Onsite)

Gratitude Inc

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6 days ago

Financial Collections Specialist (UK Account | Onsite)

1-5 Year(s)

Manila (Bridgetown quezon City, Pasig)

Job Description

Key Skills

Customer Service Monetary Collection US Collections Collections Process

1 candidate(s) have already applied for this Job. Apply now

Role Overview:
Join Project Motor as a Financial Collections Specialist! You will handle UK-based financial collections, negotiating payment arrangements and resolving outstanding accounts with professionalism and assertiveness.

Key Responsibilities:

Contact customers to collect outstanding financial obligations.
Negotiate payment plans and settlements.
Resolve billing disputes and account inquiries.
Maintain accurate records of collection activities.
Meet collection targets and performance metrics.
Ensure compliance with UK financial regulations.

Qualifications

HS Graduate (Old Curriculum) / SHS Graduate / 2nd Year College Completed / College Graduate – required.
Min. 1 year collections experience for UK/US/AU clients – mandatory.
Good negotiation skills with proper and assertive communication.
Understanding of collections domain.
Comfortable dealing with international customers.
Willing to work onsite with shifting schedules.

Why Join?

Competitive salary package.
International UK account exposure.
Career growth opportunities.
Dynamic and supportive team environment.

Role

Collections Executive

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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