Financial Customer Service Representative (BPO)
Gratitude IncFinancial Customer Service Representative (BPO)
Job Description
Key Skills
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Job Description:
We are hiring customer-focused professionals for our Financial Account. The role involves assisting customers with account inquiries, billing concerns, payment processing, transaction verification, and general financial service support through phone, email, and chat channels.
Responsibilities:
Handle customer inquiries related to financial accounts and services
Assist with billing, payments, and account verification requests
Resolve customer concerns while maintaining data confidentiality
Provide accurate information regarding account transactions and policies
Maintain quality service standards and productivity metrics
Document customer interactions accurately in the system.
Qualifications
Open to: HS Graduate (old curriculum) or SHS Graduate (new curriculum)
Expro 2-5 (Minimum of 6 mos BPO experience)
Start Date: June 15, 2026
Role
Customer Service Executive -Technical
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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