Get hired as a CSR in a Leading BPO with HMO from Day 1
Gratitude IncGet hired as a CSR in a Leading BPO with HMO from Day 1
Job Description
Key Skills
560 candidate(s) have already applied for this Job. Apply now
The Role
Your responsibilities will include:
- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Ideal Profile
- You have at least 1 year experience within a Healthcare process.
- Good communication
- Education :High School Graduate, ALS Graduate, Senior High School Graduate, College Undergraduate, College Graduate
- Someone with a BPO experience at least 6 months
What's on Offer?
- Flexible working options
- Opening within a company with a solid track record of success
- Great work culture
TAG GRATITUDE JOBS AND EARN FANTASTIC JOINING BONUS ALSO. MAKE SURE YOU COMPLETE YOUR APPLICATION AFTER YOU CLICK ON APPLY BUTTON
Role
Billing Agent
Timings
US-Type Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
Payroll Manager -HRIS
Gratitude Inc5 - 6 Year(s)
₱ 80 - ₱ 90K p.m
Manila, Philippines
3 - 5 Year(s)
Confidential
Manila, Philippines
Customer service representative (digital ads creator)
Gratitude Inc1 - 2 Year(s)
₱ 25 - ₱ 29K p.m
Manila, Philippines
10 - 28 Year(s)
₱ 180 - ₱ 220K p.m
Manila, Philippines
Dayshift CSR -Insurance Account WNS company Alabang
Gratitude Inc1 - 10 Year(s)
₱ 25 - ₱ 30K p.m
Manila, Philippines
Payroll Executive
Gratitude Inc1 - 4 Year(s)
Confidential
Manila, Philippines
Teleperformance company Alabang -CSR Travel Account
Gratitude Inc1 - 43 Year(s)
₱ 25 - ₱ 30K p.m
Manila, Philippines
Quality Assurance Health care Urgent
Gratitude Inc2 - 13 Year(s)
Confidential
Manila, Philippines
Customer service representative (tech)
Gratitude Inc0 - 1 Year(s)
₱ 20 - ₱ 37.5K p.m
Manila, Philippines
Operations Data Analyst – WFM
Gratitude Inc1 - 2 Year(s)
Confidential
Manila, Philippines