Health Account
Job Description
Key Skills
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Hiring: Healthcare Customer Service Representative (Onsite)
Account: Healthcare Account
Work Setup: Onsite
Salary Package: TBD
MUST NOT BE AN EX EMPLOYEE OF SAGILITY
₱1,000 Flex Fund Allowance (upon hire)
₱2,000 Account Premium Allowance (upon hire)
20% Night Differential
Day 1 HMO
HMO for 1 dependent upon regularization
Qualifications:
College Graduate (with or without work experience)
OR
Completed at least 2 years in college (minimum of 72 units) with at least 6 months of any work experience
Strong customer service orientation
Good communication and interpersonal skills
Good analytical and problem-solving skills
Knowledgeable in Microsoft Office applications and internet browsing
Willing to work on shifting schedules, weekends, and holidays
Willing to work onsite
Job Responsibilities:
Handle customer inquiries related to healthcare services, benefits, and accounts.
Provide accurate information and resolve customer concerns in a timely manner.
Maintain professionalism and empathy while assisting customers.
Document interactions and update customer records accurately.
Adhere to company policies, procedures, and quality standards.
Apply now and start your career in the healthcare industry with competitive benefits and growth opportunities!
Role
Customer Service Analyst
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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