Healthcare CSR - Bohol - Sagility - Up to 15K
Job Description
Key Skills
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Healthcare CSR - Bohol - Sagility - Up to 15K - Open to Fresh Graduates
Company: Sagility - Leading Healthcare BPO, formerly HGS Healthcare
Location: Bohol - Onsite
Account: Healthcare Account - US Healthcare
Salary: PHP 15,000 Package - Paid Training
Work Setup: Full-Time Onsite
Sagility Bohol is looking for Customer Service Representatives to join our Healthcare Account. No BPO experience needed, fresh graduates welcome.
About Sagility:
Sagility is a leading global healthcare BPO and trusted partner of top US healthcare organizations. Formerly HGS Healthcare, we specialize in providing excellent customer experience and technology-enabled healthcare solutions.
Responsibilities:
Handle healthcare-related customer concerns with professionalism and empathy
Provide excellent customer service and ensure customer satisfaction
Utilize MS Office tools and systems to assist customers efficiently
Document customer interactions accurately and meet performance targets
Qualifications:
No BPO experience required - fresh graduates welcome
Good to excellent English communication and interpersonal skills
Customer service oriented, empathetic, and analytical
Knowledgeable in MS Office and internet navigation
Willing to work onsite in Bohol on shifting schedule, including weekends and holidays
Can start ASAP
Benefits:
PHP 15,000 total package, PHP 14,000 basic plus PHP 1,000 allowance
HMO plus government-mandated benefits
Paid training from Day 1
Career growth opportunities in healthcare BPO
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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