Healthcare CSR - Sagility BOHOL- Up to PHP 15K
Job Description
Key Skills
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Healthcare CSR - Bohol - Sagility - Up to PHP 15K - Open to Fresh Graduates
*Company:* Sagility - Leading Healthcare BPO, formerly HGS Healthcare
*Location:* Bohol - Onsite
*Account:* Healthcare Account - US Healthcare
*Salary:* PHP 15,000 Package (PHP 14,000 Basic + PHP 1,000 Allowance) - Paid Training
*Work Setup:* Full-Time Onsite - Shifting Schedule
*About Sagility:*
Sagility Bohol is looking for Customer Service Representatives to join our Healthcare Account. No BPO experience needed, fresh graduates welcome. Sagility is a leading global healthcare BPO and trusted partner of top US healthcare organizations. Formerly HGS Healthcare, we specialize in providing excellent customer experience and technology-enabled healthcare solutions.
*Responsibilities:*
- Handle healthcare-related customer concerns with professionalism and empathy
- Provide excellent customer service and ensure customer satisfaction
- Utilize MS Office tools and systems to assist customers efficiently
- Document customer interactions accurately and meet performance targets
*Qualifications:*
- No BPO experience required - fresh graduates welcome
- Good to excellent English communication and interpersonal skills
- Customer service oriented, empathetic, and analytical
- Knowledgeable in MS Office and internet navigation
- Willing to work onsite in Bohol on shifting schedule, including weekends and holidays
- Can start ASAP
*Benefits:*
- PHP 15,000 total package (PHP 14,000 basic plus PHP 1,000 allowance)
- HMO plus government-mandated benefits
- Paid training from Day 1
- Career growth opportunities in healthcare BPO
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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