Healthcare Customer Service Representative
Gratitude IncHealthcare Customer Service Representative
Job Description
Key Skills
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Location: Taguig Work Setup: Onsite
Job Overview
We are looking for customer service professionals to support healthcare-related operations focused on appointment scheduling and billing inquiries. Successful candidates will assist customers with healthcare service requests while ensuring accuracy, professionalism, and compliance with established procedures.
Key Responsibilities
• Handle appointment scheduling and customer inquiries. • Assist with billing-related concerns and account information. • Maintain accurate records and documentation. • Provide clear and professional communication to customers. • Ensure compliance with healthcare and privacy standards. • Deliver exceptional customer service while meeting performance goals.
Qualifications
• Open to candidates with or without BPO experience for entry-level opportunities. • Strong communication and customer service skills. • Ability to manage multiple tasks efficiently. • Willing to work onsite and on shifting schedules.
Role
Customer Service Executive
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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