Healthcare Executive Trainer Taguig Manila

Gratitude Inc

2878 Views

19 hours ago

1-3 Year(s)

₱ 25 - ₱ 40K p.m

Manila (Taguig)

Job Description

Key Skills

Communication Creative Thinking Education and Training Team Leader coordinator

1 candidate(s) have already applied for this Job. Apply now

WORK BRIEF:

This role requires skills for developing talents and bringing them up the learning curve

to best potential to meet the minimum standards of our Healthcare client (US). This role

would need to be knowledgeable about adult learning principles/techniques and hands

on to handle client specific training, modules, refreshers with swift content delivery in

mind for the learners.

CORE RESPONSIBILITIES

 Train new hires or existing employees in a class-room based set-up on Contact

centre work and basics for a US Healthcare client.

 Conduct multiple trainings for new hires and manage nesting/on-the-job-training

along with certification process and collaboration with operations.

 Maintain the training effectiveness above the required threshold by holding

strong governance process in training.

 Ability to read through various standard operating procedures and communicate

the extracts to the trainees clearly.

 Identify gaps between internal process and customers’ expectations to help

business produce the desired outcome.

 Liaison with QA to calibrate process knowledge and other departments of the

business as required.

 Conduct workshops for project team members on recent update and US

healthcare industry trends.

 Perform user acceptance testing for any new process rollouts / automation in the

program.

 Provides refresher training for bottom quartile.

Role

SAP Expert/Consultant

Timings

Flexible (Permanent)

Industry

Medical / Healthcare / Hospital

Work Mode

Work from office

Functional Area

Top Management

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Dancan Kazythreesixty

Recruiter - Gratitude Inc

NA, kenya

1+ Followers

500+ Posts

View Profile

Interview Tips

Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

₱ 125 - ₱ 127.3K p.m

Manila, Philippines

Details