HEALTHCARE EXPERIENCE TEAM LEADER WITH ATLEAST 2 YEARS SUPERVISORY EXPERIENCE IN TAGUIG

Gratitude Inc

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20 hours ago

0-4 Year(s)

Manila (Taguig)

Job Description

Key Skills

Motivating Skill Analytical Skills coaching skills

3 candidate(s) have already applied for this Job. Apply now

Required: Required: 2 years of supervisory experience

or 4 years of experience as Team Lead.

Excellent knowledge of MS Office and especially ‘Excel’.

Undergraduate/Graduate

Preferred: Min 4 year as Process leader/TE

Critical: Good written and verbal communication skills &

team management skills.

Mentoring, motivating skills and Coaching skills

Operational

 Leads a team of 12- 20 customer service associates and motivates them to achieve the team’ SLA.

Consistently achieves all KPI’s and SLA’s set by the clients with strict adherence to Quality parameters.

 Floorwalks regularly for at least 5 ½ hours per day to supervise, coordinate, and monitor the activities

of customer service associates to ensure prompt, courteous and accurate response to customers;

ensure an efficient and qualitative operation through effective planning, leading, controlling and

organizing.

 Strong organizational, planning and analytical skills.

 Basic arithmetic and statistical skills for analysis of data and generation of reports.

 Problem solving skills.

Role

Any Other

Timings

Rotational Shifts (Permanent)

Industry

Medical / Healthcare / Hospital

Work Mode

Work from office

Functional Area

Any Other

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Dancan Kazythreesixty

Recruiter - Gratitude Inc

NA, kenya

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