Hiring now:Telco /customer service representative/iloilo city

Gratitude Inc

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14 hours ago

Hiring now:Telco /customer service representative/iloilo city

0-3 Year(s)

Iloilo (Mandurriao)

Job Description

Key Skills

BPO Voice Process BPO Skills BPO Operations

0 candidate(s) have already applied for this Job. Apply now

*No BPO Experience Needed – We’ll Train You | Retention & Billing Accounts*

Start your BPO career with one of Iloilo’s top Telco accounts. If you can talk to people, stay patient, and love helping, we’ll handle the rest.

Location*: Mandurriao, Iloilo City – 100% Onsite
Salary*: ₱21,000 – ₱26,000 monthly + Uncapped incentives up to ₱8,000
Shift: Shifting schedule with 20% night differential + Holiday pay + OT pay

What You’ll Do – Telco Accounts:
1. Billing Support: Help customers understand charges, set up payment plans, explain promos, and resolve account concerns via phone/chat/email
2. Retention: Save customer accounts by offering solutions, loyalty promos, and world-class service when they’re thinking of leaving
3. Be a problem-solver: Turn frustrated callers into satisfied, long-term customers

*Why Start Here Even Without BPO Experience:*
- *FREE 4-week paid training* – Telco product knowledge, billing, retention skills, soft skills. No experience = No problem
- *HMO Day 1* + Dental + Optical + Life Insurance for you
- *Sign-on bonus: ₱5,000* upon regularization
- *Career growth in 6 months* – 70% of our TLs started as freshers
- *Iloilo-based team culture* – Supportive, family vibe, less Manila traffic stress
- *Perks*: 2 Rest days, VL/SL convertible to cash, Birthday leave, Annual bonus
- *Modern site*: Free coffee, pantry, sleeping quarters, shuttle allowance

*You’re a Great Fit If You:*
- Are *18+ years old*, at least *HS Grad / SHS / College undergrad* welcome
- Have *good English communication skills* – conversational and can handle calls
- Are *patient, empathetic, and persuasive* – retention needs heart + skill
- Can work *shifting schedules* including weekends & holidays
- Are *Iloilo-based* or willing to relocate to Mandurriao
- *Fresh grads, career shifters, first-time job seekers* are very welcome!

*We Value Attitude Over Experience.*
BPO experience is a bonus, but not required. If you’re coachable, customer-first, and not afraid to learn, we want you.

*Apply Today – Hiring Fast!*

*Walk-in applicants welcome*

Role

Customer Service Executive

Timings

Flexible (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Semi-Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

MyGlit Jobs | Jobs | Hiring now:Telco /customer service representative/iloilo city in Mumbai & Delhi

Alice Maina

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20 - 25 Thousand p.m

Iloilo, Philippines

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