HR Service Delivery Assoc Manager (CL 8)
Job Description
Key Skills
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---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE---
JOB TITLE: HR Service Delivery Assoc Manager (CL 8)
Job Requisition ID: R00323165
WORK SETUP: Hybrid in Taguig
WORK SHIFT: Day shift
HC: 1
OVERALL PURPOSE: The primary purpose of Payroll Processing is to execute pay on time and accurately each pay run for both in-house and outsourced teams, with the correct deductions and necessary withholdings, including maintaining the employees' hours and payments, calculating commissions and bonuses, and printing payroll.
RESPONSIBILITIES:
• Act as the escalation point for team and customer issues
• Together with other leads, identify opportunities for improvement
• Drive corporate initiatives, delivery of metrics and optimal performance of the team through continuous interaction with stakeholders with the intent of achieving contractual objectives and corporate goals
• Participate in the action and strategic planning process that establishes annual objectives and goals for an organisation
• Be responsible for the development of resources under your reporting line
Scope of responsibilities includes overseeing:
• Produce and Distribute Pay to employees’ bank accounts
• Conduct Audit Activities
• Produce General Ledger Feed
• Payroll Reporting
• Distribute vendor/government data as required
• Post Payrun activities
• Calculate Gross to Net
JOB QUALIFICATIONS:
• With at least 7 to 8 years of relevant experience; 5 years of supervisory experience
• Payroll and SAP experience required
• Voice proficiency of B1T is not required
• Not previously or currently employed with Accenture
• No active Workday Profile with Accenture
RECRUITMENT PROCESS:
1. Endorse for Validation through Workday (Ensure you upload the complete and latest CV)
2. Screening with CV Reviewer for the Valid candidates
3. For review and processing with the client
NOTE: Please inform your valid candidates to monitor their application updates and status through email or their Workday Account
PRE-SCREENING QUESTIONS:
1. Highest educational attainment:
2. Years of proven experience in end-to-end payroll processing:
3. Years of experience in a Payroll Supervisory role
4. Rate your SAP Payroll experience from 1 to 10, 10 being the highest.
5. Last drawn salary
6. Expected salary
7. Amenability to work hybrid in BGC Taguig with a day shift work schedule?
8. Any active Workday Account with Accenture?
Role
Account Manager
Timings
Flexible (Contract To Hire)
Industry
BPO
Work Mode
Hybrid
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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