HR Technology Business Analyst
Gratitude IncHR Technology Business Analyst
(Base Location for WFH)
(Base Location for WFH)
Job Description
Key Skills
0 candidate(s) have already applied for this Job. Apply now
Position Summary
The HR Technology Business Analyst at Teleperformance plays a vital role in designing, optimizing, and maintaining HR technology solutions that drive efficiency, enhance employee experience, and support strategic business goals. This role ensures the seamless functionality of HR tools while leading initiatives around system development, enhancements, and documentation—all aligned with Teleperformance’s commitment to agility and excellence.
Key Responsibilities
•Create, process, and support Workday EIBs.
•Collaborate with HR and operations stakeholders to gather requirements and assess tool development needs aligned with business objectives.
•Support the implementation, upgrade, and ongoing maintenance of HR systems to ensure scalability and optimal performance.
•Troubleshoot, maintain, and escalate HR tool issues as needed.
•Conduct User Acceptance Testing (UAT) to validate enhancements and ensure smooth rollouts.
•Partner with leadership and development teams to share insights, communicate updates, and resolve tool-related challenges.
•Analyze HR processes impacted by technology and document workflows to drive continuous improvement.
•Develop training materials and conduct user-focused sessions to promote system adoption and proficiency across teams.
Required Qualifications
•Minimum of 2 years of hands-on experience with Workday EIB.
•At least 2 years of experience with HR systems and tools.
•Familiarity with software development and QA testing concepts.
•Strong analytical, troubleshooting, and technical documentation skills.
•Excellent communication and collaboration skills with both technical and non-technical stakeholders.
Role
Human Resources Business Partner
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from Home
Functional Area
Human Resources
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
Job Title: Trainer
Gratitude Inc1 - 2 Year(s)
30 - 40 Thousand p.m
Manila, Philippines
Spanish Bilingual Campaign: Banking and Finance
Gratitude Inc1 - 10 Year(s)
Confidential
Manila, Philippines
Operation Manager Utilization Management USRN
Gratitude Inc1 - 10 Year(s)
150 - 180 Thousand p.m
Manila, Philippines
0 - 2 Year(s)
Confidential
Manila, Philippines
7 - 15 Year(s)
130 - 150 Thousand p.m
Manila, Philippines
Insurance Dayshift
Gratitude Inc0 - 1 Year(s)
10 - 20 Thousand p.m
Manila, Philippines
CSR collection account
Gratitude Inc2 - 18 Year(s)
40 - 45 Thousand p.m
Manila, Philippines
PATIENT CARE COORDINATOR (HEALTHCARE)
Gratitude Inc0 - 1 Year(s)
10 - 25 Thousand p.m
Manila, Philippines
HGS Bridgertowne -CSR Financial account
Gratitude Inc1 - 24 Year(s)
20 - 25 Thousand p.m
Manila, Philippines