Infor M3 Mid-level SCM Consultant
Job Description
Key Skills
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Provide functional expertise in Infor M3 SCM modules.
-Manage and resolve incidents, service requests, and change requests within established SLA timelines.
-Analyze user issues, perform root cause analysis, and implement corrective or preventive actions.
-Propose and execute configuration changes or process improvements to enhance system performance.
-Collaborate with technical teams to resolve system integration or data-related issues.
-Support core supply chain operations such as procurement, inventory reconciliation, and order fulfillment.
-Prepare and maintain documentation, including standard operating procedures, functional specifications, and training materials.
-Participate in knowledge sharing sessions and train junior consultants.
Role
Any Other
Timings
Night Shift (Permanent)
Industry
Other
Work Mode
Work from office
Functional Area
Any Other
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- How would you handle an irate customer?
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