Lead Associate Training
Job Description
Key Skills
1 candidate(s) have already applied for this Job. Apply now
Responsibilities
- Conduct New Hire Training Batches
- Conduct “Communication” Assessments
- Conduct coaching & feedback for the teams assigned on the floor
- Prepare all daily reports of the tasks conducted
Skills
- Completed at least 2nd Year level in College / Senior High School Graduate
- Experienced Communication / Soft Skills Trainer (BPO or any Customer Service related industry
Salary: Upto 45k
Role
Process Trainer
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
NA
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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