Lead Product Administrator

Gratitude Inc

1019 Views

13 hours ago

5-7 Year(s)

₱ 150 - ₱ 160K p.m

Manila

Job Description

Key Skills

Technical Skills • At least 5 years of managerial experience managerial experience/leadership experience

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Job Title: Lead Product Administrator for DigiKM 2

Work Location: Ortigas, Pasig ADB Office

Shift: Day shift (8am – 5pm)

Work Set-up: Hybrid (3x reporting on site per week)

Max Budget: 165,000

About the Role:

The System Administrator is responsible for managing and maintaining the organization's IT infrastructure, ensuring optimal performance, security, and availability of systems and networks. The role involves proactive maintenance, troubleshooting, and continuous improvement of IT services.

Requirement and Qualification (Education & Work Experience):

Education and Work Experience

• Bachelor of Science degree in Engineering, Computer Science or related fields

• Must have 5+ years of Product/Project Management experience demonstrated by a proven track record of success in multiple medium to large IT products (preferably related experience in software solution delivery and/or IT infrastructure/network products)

• 3+ years’ experience with SDLC (preferably with experience in using “agile” methods)

• Preferably with experience as IT product administrator or coordinator.

Technical Knowledge:

• Knowledge of both theoretical and practical aspects of product/project management, including tools and techniques.

• Demonstrated experience and expertise in planning and monitoring processes for IT capital products, involving system development, integration and implementation.

• Proven experience in product planning, risk and issue management, and people management.

• Experience with delivering knowledge/content management systems is an advantage.

• Hands-on experience in site design, communications, and creative media is an advantage.

• Experience in working with technical teams and driving initiatives/work across multiple areas from solution development perspective.

Soft Skills:

• Demonstrated great leadership skill since this role is expected to lead a team of other PA’s

• “Getting things done” attitude by following through on the assigned tasks with a great deal of autonomy while ensuring achievement of quality results

• Ability to manage competing priorities on an ongoing basis, preferably in negotiating priorities and resolving conflicts

• Strong analytical, detail-oriented, creative problem-solving, and communication skills (written and oral) with the ability to work within a diverse cultural environment.

Certification (if applicable)

• May either be PMP, PRINCE2, AgilePM, or CITPM certified

OTHERS:

• Should be amenable to work on a hybrid setup in Ortigas Pasig

Role

Lead Manager

Timings

Day Shift (Contract To Hire)

Industry

BPO

Work Mode

Hybrid

Process

Voice

Functional Area

ITES / BPO / Customer Service

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