Mainframe Operations and Production Control
Gratitude IncMainframe Operations and Production Control
Job Description
Key Skills
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Job Title: Mainframe Operations & Production Control
Work Location: BGC Taguig or Makati
Shift: Night Shift/ Shifting - This role requires flexibility
Work Set-up: RTWO/ Hybrid
Salary range: (L1) 3-5 yrs: 40K to 70K
(L2) 10+ years: 150K
Years of experience:
L1 - 3-5 Years of experience in Mainframe Console Operations, Production Control and Batch Monitoring & Scheduling, Pager Duty
L3 – 10+ Years of experience in Mainframe Console Operations, Production Control and Batch Monitoring & Scheduling, Pager Duty
Technical Requirements:
• Good understanding of IBM Mainframe HW, Consoles, HMC, SE, z/OS, DB2, CICS, IMS DB/DC & IBM Utilities
• Experience in Batch Monitoring, Scheduling and adhoc changes using tools
• Experience in Autosys is added advantage.
• Experience in User ID, Access Management and IAM – Identity Access Management using RACF
• Experience in Mainframe Version Control and Release Management Tools
• Monitor all batch flow processing and ensure timely completion of endpoints / milestones.
• Identify delays or bottlenecks using proprietary and vendor tools and resolve or escalate accordingly
• Track incoming and outgoing transmissions ensuring they meet deadlines
• Monitor real time performance of the computing environment
• Perform scheduled and unscheduled system shutdown and start up (IPL) utilizing HMS, SE,
• Consoles. Perform environmental verifications after IPL is complete
• Perform and verify system configuration changes as specified during weekend maintenance / shutdown periods.
• Respond to all hardware faults or failures requiring escalation and support from outside vendors.
• Work with vendors toward resolving these incidents. Report them via problem tracking software
• Respond to all console messages and alerts requiring intervention and action
Others:
• Should be amenable to working in Taguig or Makati
• Must not be a job hopper who only works for less than a year per company
• Not a current or former employee of TCS
Summary of key responsibilities:
• Provide 24 x 7 console monitoring of Mainframe infrastructure and Application Systems (e.g., Hardware, batch schedules, interfaces, database table spaces)
• Respond to console messages & alerts, and take corrective actions as required
• Carry out IPL, POR, Region Bounce
• IBM and other OEM/ISV Vendors Coordination, Communication and Liaison.
• Identify, report, troubleshoot and escalate negative trends, Incidents and Problems
• Resolve or assist in Resolving Incidents and Problems
• Execute and monitor production, test and demand Batch Jobs (e.g., scheduling, execution, reruns, cancellations, hold & release and reporting of Batch Jobs)
• Monitor job processing, and identify, resolve and or escalate incomplete jobs
• Start-up and shut-down online systems and interactive systems as per SOP or demand
• Mainframe File Transfers & Transmission Management,
• Mainframe Output, Printing and Report Management
• Mainframe Code Promotion and Release Management
Role
Billing Team Lead
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Hybrid
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
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