Gratitude Inc banner
MyGlit Jobs |  Jobs |   Manager / Sr Manager Transition in Mumbai & Delhi

Manager / Sr Manager Transition

Gratitude Inc
951 Views
4 months ago

Manager / Sr Manager Transition

8-21 Year(s)
Manila (Makati, Pasay City, Taguig, Mandaluyong, Ayala Alabang Muntinlupa City)
Manila (Makati, Pasay City, Taguig, Mandaluyong, Ayala Alabang Muntinlupa City)

Job Description

Key Skills

Transition Manager Senior Transition Manager Transition Project BPO process transition transition project manager

1 candidate(s) have already applied for this Job. Apply now

Job Title: Manager / Senior Manager Transitions



Location: MOA, Pasay



Salary:




  • Manager: PHP 120,000

  • Senior Manager: PHP 170,000



Responsibilities:




  • Lead end-to-end transitions for contact center set-up, ensuring smooth and successful implementation of new projects.

  • Oversee all aspects of transition projects, including planning, execution, and monitoring of timelines and deliverables.

  • Collaborate with internal stakeholders and clients to define project scope, objectives, and requirements.

  • Develop transition strategies and timelines to meet project goals and deadlines.

  • Manage resources and allocate tasks to team members to ensure efficient project execution.

  • Monitor project progress and identify and mitigate risks and issues as they arise.

  • Ensure compliance with quality standards, processes, and best practices throughout the transition process.

  • Provide regular updates and reports on project status to stakeholders and senior management.

  • Mentor and coach team members to support their professional growth and development.



Requirements:




  • College graduate or post-graduate degree in a relevant field.

  • 10+ years of experience in the BPO industry, with at least 3 years of experience in end-to-end transitions for contact center set-up.

  • Proven program management experience, preferably with small to medium-sized engagements.

  • Strong leadership and communication skills, with the ability to effectively collaborate with cross-functional teams.

  • Excellent problem-solving and decision-making abilities.

  • Ability to work effectively in a fast-paced and dynamic environment.

  • Flexibility to work at the Mall of Asia (MOA) location.



This is an excellent opportunity for experienced professionals in the BPO industry to take on leadership roles in transition management. 

Role

Head/VP/GM-Transitions

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

MyGlit Jobs |  Jobs |   Manager / Sr Manager Transition in Mumbai & Delhi

Mahi Chaudhary

Recruiter - Gratitude Inc

NA, india

0+ Followers

500+ Posts

Interview Tips

  • Giving the VNA round?
  • What are the most important skills you acquired as a Soft Skills/VNA trainer?
  • How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Similar Jobs

0 - 1 Year(s)

Customer Relations Customer Service

Confidential

Manila (Cubao Quezon City), Philippines

0 - 1 Year(s)

CSR

Confidential

Manila (Makati), Philippines

0 - 1 Year(s)

Customer Relations BPO Skills BPO Operations

Confidential

Manila, Philippines

1 - 5 Year(s)

Healthcare account

30 - 35 Thousand p.m

Manila, Philippines

0 - 1 Year(s)

Technical Support english Customer oriented

20 - 30 Thousand p.m

Manila (Alabang Muntinlupa City), Philippines

0 - 1 Year(s)

Call Center Customer Service BPO Call center

25 - 60 Thousand p.m

Manila (Alabang Muntinlupa City), Philippines

0 - 1 Year(s)

customer success customer support CSR

Confidential

Manila (Cubao Quezon City), Philippines

0 - 1 Year(s)

Call Center Call Centre skills BPO Call center

20 - 50 Thousand p.m

Manila (Alabang Muntinlupa City), Philippines

0 - 1 Year(s)

Banking BPO Skills financial,

25 - 30 Thousand p.m

Manila, Philippines

0 - 1 Year(s)

Customer Service Sales

20 - 35 Thousand p.m

Manila, Philippines