Mandarin speaker position for both native and non native
Job Description
Key Skills
2 candidate(s) have already applied for this Job. Apply now
Role: Channel Support Specialist
Account: Mandarin (Open to native and non-native)
Salary: 120k
Set up: Onsite
Location: Sutherland BGC Taguig
Job Description:
• Serve as the primary point of contact for channel partners, providing support and addressing their inquiries and resolving issues promptly.
• Conduct regular audits to identify competency gaps and propose improvements.
• Monitor channel partner performance and provide feedback to drive continuous improvement.
• Collaborate with internal teams to ensure partners have the resources they need.
• Collaborate with internal teams to identify training programs to enhance partner capabilities.
• Support the execution of channel marketing activities, including trade shows, online campaigns, and events.
• Maintain detailed records of partner interactions and support activities.
• Assist in the creation and maintenance of partner enablement materials.
Qualification/Skills:
• 2 to 3 years' experience in a support role in a B2B environment.
• At least 1 year experience in Account Management
• Strong communication and interpersonal skills.
• Proficiency in CRM software and Microsoft Office Suite.
• Excellent problem-solving skills and attention to detail.
• Knowledge of industry trends in cybersecurity
• Excellent verbal and written communication skills in Mandarin
Good to have:
• Experience in partner enablement or channel support.
• Project management skills
Remember to tag along with the subject heading"Mandarin speaker position".
Please always check your email address for the interview links which will be sent to you later and respond to the messages.
Role
Mandarin Language Expert
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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