MANILA HIRING:Telco +Healthcare UpTo 33kplus HMO Day 1
Gratitude IncMANILA HIRING:Telco +Healthcare UpTo 33kplus HMO Day 1
Job Description
Key Skills
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Customer Experience Specialist
Mixed Healthcare & Telco Corporate Accounts | Voice + Chat | Manila Onsite
*Account Type:* Premium Corporate | US Healthcare Insurance + US B2B Telco
Support 2 corporate programs under 1 roof:
1. *Healthcare:* US insurance members - benefits, claims, provider support
2. *Telco:* US business accounts - billing, services, technical troubleshooting
One paid training = 2 skillsets + higher pay band.
*Qualifications:*
- HS Grad/SHS/College undergrad. College grads/Nursing/Allied Health = advantage
- 6 months BPO Voice exp preferred. Fresh grads with excellent English may apply
- Neutral English accent, tech-savvy, can handle multiple systems
- Amenable to graveyard, shifting schedule, HIPAA & data privacy compliant
*Compensation & Benefits:*
*₱24,000 – ₱33,000* + 20% Night Differential + HMO Day 1 + 1 Free Dependent
Monthly Performance Bonus up to ₱12K | Sign-on Bonus up to ₱15K_ | Meal & Transpo Allowance
Role
Customer Care Officer
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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