MULTILINGUAL LANGUAGE SPECIALIST - CANTONESE
Gratitude IncMULTILINGUAL LANGUAGE SPECIALIST - CANTONESE
Job Description
Key Skills
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JOB TITLE: MULTILINGUAL LANGUAGE SPECIALIST - CANTONESE*
*Work Setup:* 100% Onsite in Quezon City
*Work Schedule:* Shifting / Night Shift
*Salary:* PHP 52,212.67 - PHP 130,114.00 (Salary negotiable)
*Bonus:* PHP 20,000 Sign-on Bonus + Incentives
*Open Positions: 28
Hiring Status:* ASAP
*ABOUT THE ROLE*
We are looking for 28 Multilingual Language Specialists - Cantonese to join our team in Quezon City. You will provide customer support to Cantonese-speaking customers via phone, chat, and email.
*QUALIFICATIONS*
- Open to candidates with or without BPO experience
- Fluent in Cantonese and able to speak fluently and spontaneously
- Working knowledge of English. Training and client systems are in English
- Able to understand complex and extended conversations including implied meanings
- Able to use Cantonese effectively in a professional environment
- Previous collections experience is highly preferred but not required
- Understanding of the Order-to-Cash process is highly preferred but not required
- Must be able to work in the Philippines with a valid working visa
- Accepts Temporary Resident Visa for non-Filipino applicants
*KEY RESPONSIBILITIES*
- Handle inbound and outbound customer interactions professionally through phone, chat, email, or other support channels
- Provide customer support in English and Cantonese Language
- Assist customers with account-related inquiries, service requests, billing concerns, product information, and general support needs
- Resolve customer concerns efficiently while delivering a positive customer experience
- Communicate information clearly, accurately, and professionally across different cultures and customer backgrounds
- Document customer interactions accurately using company systems and tools
- Meet quality, productivity, attendance and customer satisfaction goals
- Build trust and customer loyalty through exceptional service and problem-solving
- Perform other duties as assigned to support business and operational needs
*BENEFITS*
- Company events
- Free Parking
- Health Insurance
- Life Insurance
- Paid Training
- Promotion to Permanent employee
- PHP 20,000 Sign-on Bonus + Incentives
*HOW TO APPLY*
Send your updated resume and indicate your Cantonese language proficiency, current location, and expected salary.
Location: Quezon City | Work Schedule: Shifting / Night Shift
#Hiring #BPOJobs #MultilingualJobs #CantoneseLanguage #QuezonCityJobs #OnsiteJobs #NightShift #HighPayingJobs #SignOnBonus
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
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