Multilingual Service Desk Analyst

Gratitude Inc

1529 Views

5 months ago

Multilingual Service Desk Analyst

1-10 Year(s)

Manila (Taguig)

Job Description

Key Skills

Technical customer support IT SERVICE DESK Technical Skills Technical Customer Support/Operations

1 candidate(s) have already applied for this Job. Apply now

Job Title: Multilingual Service Desk Analyst

Required spoken language can be any of the following: Latvian, Lithuanian, Estonian, Dutch, Danish, Finnish, Swedish, Portuguese, Norwegian

Category: Service Desk / End User Services

Main location: Philippines, Metropolitan Manila, Taguig (Onsite)

Salary: PHP 80,000 - 85,000

Employment Type: Full Time

Must be fluent in English and any of the following languages: Latvian, Lithuanian, Estonian, Dutch, Danish, Finnish, Swedish, Portuguese, Norwegian

• Strong verbal and written communication skills

• Basic to intermediate knowledge of Windows and Microsoft 365 (M365)

• Experience or aptitude in technical troubleshooting and customer support

• With an active TRV or Permanent Resident Visa in the Philippines

• Must not be a present or former employee of CGGI

• Should be amenable to work on a shifting schedule and onsite in Taguig

• Salary expectation should be within the maximum budget

Role

Helpdesk Support

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Functional Area

IT Software/Hardware

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