Operations Assistant Manager
Gratitude IncOperations Assistant Manager
Job Description
Key Skills
2 candidate(s) have already applied for this Job. Apply now
Qualifications :
•Bachelor’s degree preferred; equivalent work experience accepted.
•At least 2 years of pure insurance experience (billing, account management, or policy servicing).
•Minimum 2–3 years of contact center experience, with at least 1 year in a leadership/supervisory role.
•Strong knowledge of insurance billing processes and ECC account management.
•Excellent analytical, communication, and documentation skills.
•Proficiency in MS Office, QA tools, and CRM/contact center systems.
•Detail-oriented with the ability to identify trends and recommend solutions.
•Must have prior BPO experience.
Role
Training Manager
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
International Medical Billing Specialist
Gratitude Inc1 - 3 Year(s)
Confidential
Manila, Philippines
Lead Systems Analyst and Integration
Gratitude Inc10 - 25 Year(s)
130 - 140 Thousand p.m
Manila, Philippines
GDS
Gratitude Inc0 - 1 Year(s)
20 - 25 Thousand p.m
Manila, Philippines
(159585) Art Director| Onsite Cebu
Gratitude Inc5 - 7 Year(s)
95 - 100 Thousand p.m
Manila, Philippines
SAP S/4 HANA Finance Consultant
Gratitude Inc2 - 10 Year(s)
Confidential
Manila, Philippines
First Source Company -CSR Retention Account
Gratitude Inc1 - 25 Year(s)
20 - 25 Thousand p.m
Manila, Philippines
Command Center Team Lead
Gratitude Inc5 - 10 Year(s)
55 - 60 Thousand p.m
Manila, Philippines
1 - 5 Year(s)
Confidential
Manila, Philippines
Financial Account Customer Service Representative
Gratitude Inc1 - 3 Year(s)
Confidential
Manila, Philippines