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Operations Lead

Gratitude Inc
1416 Views
9 months ago

Operations Lead

5-10 Year(s)
₱ 30 - ₱ 45K p.m
Manila (Taguig)
Manila (Taguig)

Job Description

Key Skills

Call Centre skills customer service and problem-solving skills

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Job Title: Operational Lead

Account: Telco

Work set up: 100% onsite in Taguig

Work shift: Night shift

Salary budget: PHP 30,000 – PHP 45,000 (plus 1 month basic salary joining bonus)

Experience: 5 years

No. of headcount/s: 1



Qualifications:



• Minimum of 5 years in the BPO industry.

• Minimum of 2 years of experience in a supervisory or team lead role, in BPO, preferably in a high-volume call center environment focused on customer service delivery.

• Good communication skills.

• Willingness to work on a night-shift schedule.

• Full commitment to 100% onsite work.

• Flexibility to be assigned in McKinley, Taguig

• Must also not a job hopper who only works for less than a year per company

Role

Customer Service Executive -Chat

Timings

Night Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Tolulope Edun

Recruiter - Gratitude Inc

NA, nigeria

2+ Followers

500+ Posts

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