Operations Manager

Gratitude Inc

606 Views

13 hours ago

Operations Manager

7-10 Year(s)

₱ 90 - ₱ 100K p.m

Job Description

Key Skills

Finance Operations Manager Account Receivable BPO Healthcare.

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Designation: Operations Manager

Department: Accounts Receivable

Employment Type: Full Time

Work Timing: Night Shift

Experience: 10 years of healthcare experience in RCM.

Location: Pasig City, Philippines

To be considered for this position, applicants need to meet the following qualification criteria:

Skills:

· Proven experience as Manager/Sr Manager or similar position.

· Experience with recruiting and performance evaluation processes.

· Familiarity with financial and customer service principles.

· Good math skills with the ability to create and analyze reports, spreadsheets

· Proficient user of MS Office (MS Excel in particular).

· Leadership and organizational abilities.

· Interpersonal and communication skills.

· Problem-solving attitude.

· Willingness to work in US Shift.

Key Skills:

Operations manager, Accounts receivable, Recruitment, Finance, BPO Healthcare

Job Responsibilities:

· Improve Accounts/Teams Performance

· Developing the team to execute business operations and cater to projected growth efficiently

· Manage all facets of professional billing revenue cycle processes;

· Conduct performance appraisals for the TLs, QAs and Associates

· Planning and managing the unit's operations and ensuring its success as a profit center

· Training the team and developing operating processes & systems to deliver outstanding client services

· Innovate to optimize production and constantly improve Production, Quality, and Turnaround Time

· Analyzing the workflow to improve process quality and enhance productivity

· Developing the organization & policies to motivate & retain the workforce, manage the funds flow, and general administration.

· Responsible for attendance across client teams, Development and maintenance of SOP, and other documentation to ensure uniformity across teams and processes Transition Management

· Submits periodic reports to the superiors on the performance and the growth plans available with the client

· Contribute towards minimizing attrition & absenteeism

Mode of Application:

Interested and qualified candidates should send their CVs to: sabiodun@fmragency.com with “job title” as the subject of the mail.

Role

Operations Manager

Timings

Night Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Semi-Voice

Functional Area

ITES / BPO / Customer Service

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