Operations Manager (Banking & Finance Experience)
Gratitude IncOperations Manager (Banking & Finance Experience)
Job Description
Key Skills
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Job Title: Operations Manager (Banking & Finance Experience)
Location: Mall of Asia (MOA)
Salary Range: PHP 75,000 - 85,000
Responsibilities:
- Oversee and manage day-to-day operations within the banking and finance department.
- Develop and implement strategies to optimize operational efficiency and achieve business objectives.
- Monitor key performance indicators (KPIs) and implement measures to improve performance and productivity.
- Ensure compliance with regulatory requirements and company policies and procedures.
- Lead and motivate a team of employees, providing coaching and development opportunities as needed.
- Collaborate with other departments to streamline processes and enhance customer experience.
- Conduct regular performance reviews and provide feedback to employees to support their growth and development.
- Identify areas for improvement and implement initiatives to enhance operational effectiveness.
- Manage relationships with key stakeholders and external partners to support business goals.
Requirements:
- Banking and finance experience, with a preference for collections experience.
- Minimum of 10 years of experience in a BPO environment.
- At least 6 years of supervisory experience, with a proven track record of leading and developing teams.
- Strong leadership and communication skills.
- Excellent analytical and problem-solving abilities.
- Ability to thrive in a fast-paced and dynamic environment.
- Bachelor's degree in a relevant field (Finance, Business Administration, etc.) preferred.
- Flexibility to work in the Mall of Asia (MOA) area.
Role
Any Other
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Functional Area
Any Other
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
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