Operations Manager (Healthcare)
Job Description
Key Skills
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Job Vacancy: Operations Manager (Healthcare)
About the Company: Join the dynamic team as an Operations Manager in the healthcare sector! its a BPO company located in Market! Market!, Taguig, committed to delivering exceptional service in the healthcare industry.
Position: Operations Manager
Account: Healthcare
Schedule: Shifting schedule (including weekends) and may require holiday work
Location: Market! Market!, Taguig (onsite work)
Qualifications:
- Minimum 5 years of managerial experience in handling healthcare accounts in a BPO setting
- Proficient in English
- Educational background: High School (old curriculum) graduate or higher
- Residing in Manila or nearby provinces, available for immediate online/onsite assessment and interview
- Target Start Date: ASAP
Responsibilities:
- Oversee and manage operations for our healthcare account
- Ensure the delivery of high-quality service and adherence to industry standards
- Lead and motivate a team to achieve performance goals
- Collaborate with cross-functional teams to optimize processes and efficiency
- Handle escalations and provide timely resolutions
- Maintain a positive and productive work environment
Please fill out answers for these questions and send them along with the CV.
-
1) Will you be able to reliably commute to Taguig City for this job?
2) Do you have at least 5 years of managerial experience in handling a healthcare account in a BPO company?
3) Are you currently in Manila or nearby Manila?
4) Are you willing to join immediately? If not, how soon can you join?
5) Current salary -
6) Expected -
7)How soon you can join -
Role
Account Manager
Timings
Day Shift (Permanent)
Industry
Medical / Healthcare / Hospital
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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