Operations Supervisor
Gratitude IncOperations Supervisor
Job Description
Key Skills
1 candidate(s) have already applied for this Job. Apply now
Job Title: Operations Supervisor (BPO)
Location: TP Silver City (Onsite)
Shift: Night Shift
Responsibilities:
Manage and coach a team of customer service agents
Monitor performance and drive improvements
Ensure quality, compliance, and client standards are met
Handle operational issues and support team productivity
Requirements:
1–2 years supervisory experience in a contact center
Strong leadership and communication skills
Good understanding of KPIs and reporting tools
Willing to work night/rotational shifts
Open to supporting international markets
Note:
Former Teleperformance employees are not eligible
Pre-Screening:
Educational Attainment
Years of BPO Supervisory Experience
Last Salary
Expected Salary
Role
Operations Manager
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
1 - 10 Year(s)
₱ 23 - ₱ 26K p.m
Manila, Philippines
Customer service representative (Collections)
Gratitude Inc0 - 1 Year(s)
₱ 18 - ₱ 37K p.m
Manila, Philippines
Senior SAP SCM Consultant
Gratitude Inc7 - 10 Year(s)
₱ 140 - ₱ 150K p.m
Manila, Philippines
0 - 3 Year(s)
₱ 15 - ₱ 25K p.m
Manila, Philippines
8 - 10 Year(s)
Confidential
Manila, Philippines
Customer Service Representative – Insurance Brokerage
Gratitude Inc2 - 5 Year(s)
Confidential
Manila, Philippines
B2B Sales Specialist
Gratitude Inc2 - 4 Year(s)
₱ 30 - ₱ 37K p.m
Manila, Philippines
CSR Travel Account -EXL MOA
Gratitude Inc1 - 21 Year(s)
₱ 25 - ₱ 30K p.m
Manila, Philippines
WFM RTA - Helpdesk Customer Support
Gratitude Inc2 - 5 Year(s)
Confidential
Manila, Philippines
URGENT HIRING – REAL-TIME ANALYST (RTA)
Gratitude Inc1 - 2 Year(s)
₱ 25 - ₱ 27K p.m
Manila, Philippines