Process Excellence Lead

Gratitude Inc

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2 hours ago

Process Excellence Lead

5-30 Year(s)

65 - 70 Thousand p.m

Cebu Central Visayas (Cebu City)

Job Description

Key Skills

Quality Management System Lean Six Sigma Certified

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Job title: Process Excellence Lead
Account: Healthcare
Work set up: Hybrid (3x onsite / week)
Work shift: Night Shift
Salary: Up to 68K but open for salary negotiation
Start date: TBD
Site Assignment: Central Bloc 2, Cebu IT Park, Cebu City
Headcount: 2

Non-Negotiable:
* At least 2 years in College/ Preferred College Graduate Degree
* selling point - The successful candidate will be trained for Six Sigma Black Belt Certification (company-paid)
▪ Required at least Lean Six Sigma Green Belt Certified
▪ 5-7 years' of related work experience in process excellence/improvement
▪ Preferred healthcare industry experience but open to any industry exposure (manufacturing, engineering, and etc.)

Job Description
*Driving process improvements/transformation using different levers like Lean Six Sigma, automation, analytics, etc.
*Effective operation control through monitoring, risk identification and mitigation.
*Effective and seamless transition management by highlighting and tackling crtical items with Quality and other aspects.
*Drive ideation, and small and large-scale projects.
*Effectively lead and guide a team of Black Belts.

Key Skills Required

* Lean Six Sigma Black Belt Certified/MBB (from reputed certification bodies or companies).
* Deep knowledge in Six Sigma methodology & process improvement (at least 5 years of experience).
* New transition management (metric definition, SLA standardization, issue tracking and reporting).
* Well-versed in Excel, and Minitab.
* Process automation knowledge in terms of identification and applicability, assessment, program management.
* Exposure in data analytics will be an added advantage.
* Healthcare domain expertise (payer, provider, benefit configuration, etc.) is an advantage.

Mandatory Skills: Quality Management .

Interested and qualified candidates should send their CV to esther.igweonu@gratitudeindia.com

Role

Any Other

Timings

Night Shift (Permanent)

Industry

BPO

Work Mode

Hybrid

Functional Area

Any Other

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