QA Manager - Retail Account
Gratitude IncQA Manager - Retail Account
Job Description
Key Skills
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Job title: QA Manager
Account: Retail
Type of Support: Voice
Work set up: 100% Onsite at Tech Tower, Cebu Business Park
Work shift: Shifting
Salary: up to 68K
Start date: ASAP or Aug 15, 2025
Qualifications:
• Bachelor’s Degree
• Minimum 4yrs experience as a QA Manager in a any domain experiences (preferably in retail domain)
• Other job titles: QA Manager, QA Supervisor, QA Lead (has experience in handling QA specialists)
• has understanding of quality methodologies (Lean six sigma, Kaizen, etc; preferable)
• direct client management experience
• Open for local or Filipino applicants only
• Not a job hopper
Role
Quality Manager
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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