Quality Analyst

Gratitude Inc

1133 Views

3 months ago

Quality Analyst

1-3 Year(s)

25 - 35 Thousand p.m

Cebu Central Visayas (Cebu City)

Job Description

Key Skills

Customer Service BPO Voice Process customer service analyst BPO Operations SME Sales BPO Call center Quality Analyst Telesales Sales Agent

2 candidate(s) have already applied for this Job. Apply now

Job title: Quality Analyst

Account: Travel Sales

Type of Support: Voice

Work set up: 100% Onsite at Tech Tower, Cebu Business Park

Work shift: Shifting

Salary: up to 34K package (open for salary negotiation)

Start date: ASAP

Qualifications:

• Undergraduate/College Graduate, at least 2nd year completed

• At least 2 to 4 years of overall experience

• Should have at least 1 to 2 years of experience as a Quality Analyst in providing quality monitoring feedback in a call centre/BPO - sales domain. This is mandated.

• Good communication skills

• Open for local or Filipino applicants only

• Not a job hopper

Recruitment Process:

• Validation and screening interview with CV Reviewer

• Initial Interview: HRI (Human Resource Interview with the client)

• Ops Interview: MS Teams

Role

QA Analyst

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

David Abulu

Recruiter - Gratitude Inc

NA, nigeria

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500+ Posts

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Cebu Central Visayas, Philippines

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