Quality Analyst
Gratitude IncQuality Analyst
Job Description
Key Skills
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Qualifications:
• Undergraduate/College Graduate, at least 2nd year completed
• At least 2 to 4 years of overall experience
• Should have at least 1 to 2 years experience as a Quality Analyst in providing quality monitoring feedbacks in call centre/BPO - sales domain. This is mandated.
• Good communication skills
• Open for local or Filipino applicants only
• Not a job hopper
Role
QA Analyst
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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