Quality Assurance Analyst
Gratitude IncQuality Assurance Analyst
Job Description
Key Skills
5 candidate(s) have already applied for this Job. Apply now
• Must have a helpdesk-type background (hardware and software troubleshooting experience).
• Familiar with operating systems troubleshooting.
• Knowledge of Microsoft products is required.
• Must have experience supporting a BPO environment.
• Minimum of 6 months of QA or related experience.
• Must be an IT graduate or an undergraduate with at least 2 years of college.
• Candidates with telco or general tech backgrounds are not accepted (automatically rejected).
Role
Quality Manager
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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