Quality Assurance Analyst

Gratitude Inc

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1 month ago

Quality Assurance Analyst

1-40 Year(s)

35 - 40 Thousand p.m

Manila (Alabang Muntinlupa City)

Job Description

Key Skills

Communication Documentation BPO Skills insurance billing processes and ECC account management.

1 candidate(s) have already applied for this Job. Apply now

Job Title: Quality Assurance Analyst
Account: Insurance
Salary: 35-38K
Work location/Set up: Alabang/Onsite
Shift Schedule: Graveyard
Headcount: 2
Start date: ASAP

Qualifications:
Bachelor’s degree preferred; equivalent work experience accepted
1–2 years of pure insurance experience (billing, account management, or policy servicing)
Minimum of 2–3 years of contact center experience, with at least 1 year in QA or auditing
Strong knowledge of insurance billing processes and ECC account management
Excellent analytical, communication, and documentation skills
Proficient in MS Office, QA tools, and CRM/contact center systems
Detail-oriented, with the ability to identify trends and recommend solutions
Must have prior BPO experience

Interested and qualified candidates should send their CV to esther.igweonu@gratitudeindia.com

Role

Any Other

Timings

Night Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Functional Area

Any Other

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Onyinyechukwu Igweonu

Recruiter - Gratitude Inc

NA, nigeria

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