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Real Time Analyst

Gratitude Inc

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11 hours ago

Real Time Analyst

2-5 Year(s)

₱ 30 - ₱ 35K p.m

Cebu Central Visayas (Cebu City)

Cebu Central Visayas (Cebu City)

Job Description

Key Skills

Real Time Analyst BPO Voice Process voice account retail voice operation Retail account

6 candidate(s) have already applied for this Job. Apply now

Job title: Real Time Analyst

Account: Retail

Type of Support: Voice

Work set up: 100% Onsite at Tech Tower, Cebu Business Park

Work shift: Shifting

Salary: up to 34K package

Start date: ASAP

Qualifications:

• Undergraduate/College Graduate

• Minimum 2 years experience as RTA

• Preferred: tools knowledge like IEX/Verint, or Genesys

• Handles real time adherance/scheduler tools

• Primary database: Excel (must know how to use)

• Open for local or Filipino applicants only

• Not a job hopper

Recruitment Process:

• Initial Interview: HRI (Human Resource Interview)

• Tech Assessment: Ops via MS Teams

• Operations Interview: MS Teams

Role

Customer Service Analyst

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

David Abulu

Recruiter - Gratitude Inc

NA, nigeria

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