Retention Specialist
Gratitude IncRetention Specialist
Job Description
Key Skills
2 candidate(s) have already applied for this Job. Apply now
Job Description
We are seeking an experienced Retention Specialist to build strong customer relationships, support client renewals, and help improve customer retention through excellent service and effective account management.
Qualifications
- College graduate
- At least 2 years of experience in renewals, retention, or inside sales
- Familiar with CRM tools such as Salesforce or HubSpot
- Strong communication and problem-solving skills
- Willing to work onsite
- Willing to work on shifting schedules
- Can start ASAP
Benefits
- Competitive salary package
- Paid training
- HMO and other company benefits
- Career growth and development opportunities
If you have a passion for customer retention and relationship management, we'd love to hear from you.
Role
Customer Service Executive
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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