Scheduler (Workforce Scheduler)

Gratitude Inc

294 Views

2 weeks ago

Scheduler (Workforce Scheduler)

1-3 Year(s)

20 - 25 Thousand p.m

Davao

Job Description

Key Skills

WFM tools BPO industry scheduler skills

1 candidate(s) have already applied for this Job. Apply now

Work Location: Alphaland Makati, Davao

Work Setup & Schedule: Onsite/Shifting

HC: (1) Davao, (1) Alphaland

Overview:

Responsible for creating and managing effective schedules that align staffing requirements with forecasted demand.

Key Responsibilities:

•Develop and maintain employee schedules based on forecasts

•Manage shift bids, schedule adjustments, and updates

•Ensure optimal staffing coverage while minimizing costs

•Coordinate closely with operations teams

Basic Qualifications:

•At least 1 year experience in WFM scheduling

•Intermediate to advanced Excel skills

•Knowledge of forecasting and capacity planning concepts

•Strong attention to detail and organizational skills

Kindly answer these prescreening questions and send them as your comment while applying.

Pre-Screening Notes

What is your Educational Attainment?
How many Years of Experience in WFM Scheduling in a BPO Setting:

What WFM Tools have you Used?
Last Drawn Salary:

Expected Salary:

Role

Others

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Non-Voice

Functional Area

Top Management

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Evangeline Ugwumba

Recruiter - Gratitude Inc

NA, nigeria

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