Scheduler (Workforce Scheduler)
Job Description
Key Skills
10 candidate(s) have already applied for this Job. Apply now
We are Hiring!
Job Title: Scheduler (Workforce Scheduler)
Work Location: Alphaland Makati, Davao
Work Setup & Schedule: Onsite/Shifting
Salary: 27K
HC: (1) Davao, (1) Alphaland
Overview:
Responsible for creating and managing effective schedules that align staffing requirements with forecasted demand.
Key Responsibilities:
•Develop and maintain employee schedules based on forecasts
•Manage shift bids, schedule adjustments, and updates
•Ensure optimal staffing coverage while minimizing costs
•Coordinate closely with operations teams
Basic Qualifications:
•At least 1 year experience in WFM scheduling
•Intermediate to advanced Excel skills
•Knowledge of forecasting and capacity planning concepts
•Strong attention to detail and organizational skills
Pre-Screening Notes
Educational Attainment:
Years of Experience in WFM Scheduling in a BPO Setting:
WFM Tools Used:
Last Drawn Salary:
Expected Salary:
Role
WFM
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Similar Jobs
1 - 5 Year(s)
Confidential
Davao, Philippines
Japanese Bilingual - Voice Account
Gratitude Inc3 - 6 Year(s)
₱ 110 - ₱ 120K p.m
Davao, Philippines
Customer service representative
Gratitude Inc1 - 2 Year(s)
Confidential
Davao, Philippines
TP-Davao:operations Supervisor Telco Account/Telco sales
Gratitude Inc2 - 18 Year(s)
₱ 30 - ₱ 40K p.m
Davao, Philippines
5 - 10 Year(s)
₱ 35 - ₱ 45K p.m
Davao, Philippines
Operations Supervisor in Biggest BPO Brand
Gratitude Inc3 - 10 Year(s)
₱ 30 - ₱ 40K p.m
Davao, Philippines
WFM Team Lead
Gratitude Inc2 - 4 Year(s)
Confidential
Davao, Philippines
Customer service representative
Gratitude Inc0 - 2 Year(s)
Confidential
Davao, Philippines
REAL-TIME ANALYST (RTA) | DAVAO
Gratitude Inc1 - 10 Year(s)
₱ 20 - ₱ 30K p.m
Davao, Philippines
CSR-Teleperformance Davao
Gratitude Inc0 - 14 Year(s)
₱ 20 - ₱ 30K p.m
Davao, Philippines

