Gratitude Inc banner
Gratitude Inc logo

Scheduler (Workforce Scheduler). Entry level

Gratitude Inc
1512 Views
14 hours ago

Scheduler (Workforce Scheduler). Entry level

1-4 Year(s)
Manila (Taguig)
Manila (Taguig)

Job Description

Key Skills

BPO Setup WFM Scheduler

1 candidate(s) have already applied for this Job. Apply now

Job Title: Scheduler (Workforce Scheduler)

Work Location: Alphaland Makati, Davao

Work Setup & Schedule: Onsite/Shifting

HC: (1) Davao, (1) Alphaland



Overview:

 Responsible for creating and managing effective schedules that align staffing requirements with forecasted demand.


Key Responsibilities:

•Develop and maintain employee schedules based on forecasts

•Manage shift bids, schedule adjustments, and updates

•Ensure optimal staffing coverage while minimizing costs

•Coordinate closely with operations teams


Basic Qualifications:

•At least 1 year experience in WFM scheduling

•Intermediate to advanced Excel skills

•Knowledge of forecasting and capacity planning concepts

•Strong attention to detail and organizational skills



Pre-Screening Notes


Educational Attainment:

Years of Experience in WFM Scheduling in a BPO Setting:

WFM Tools Used:

Last Drawn Salary:

Expected Salary:

Role

Any Other

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Functional Area

Any Other

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Tolulope Edun

Recruiter - Gratitude Inc

NA, nigeria

3+ Followers

500+ Posts

Interview Tips

  • Giving the VNA round?
  • What are the most important skills you acquired as a Soft Skills/VNA trainer?
  • How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Similar Jobs

5 - 21 Year(s)

Communication Cognitive Ability

₱ 100 - ₱ 120K p.m

Manila, Philippines

Company logo

Call center agent

Gratitude Inc

1 - 3 Year(s)

Communication Customer Relations Customer Service

₱ 25 - ₱ 30K p.m

Manila, Philippines

0 - 1 Year(s)

Customer Service

₱ 20 - ₱ 30K p.m

Manila, Philippines

0 - 3 Year(s)

Thai Thai Language

Confidential

Manila, Philippines

0 - 1 Year(s)

Customer Service

₱ 20 - ₱ 30K p.m

Manila, Philippines

Company logo

US Registered Nurse

Gratitude Inc

1 - 3 Year(s)

medical coding USRN clinical practice

₱ 40 - ₱ 50K p.m

Manila, Philippines

8 - 20 Year(s)

Nursing BPO Hiring Operations Manager

Confidential

Manila, Philippines

0 - 3 Year(s)

Communication Skills BPO Skills typing skills

Confidential

Manila, Philippines

1 - 2 Year(s)

USRN Utilization Management Healthcare Trainer

₱ 55 - ₱ 60K p.m

Manila, Philippines

5 - 7 Year(s)

bpo Team leader BPO Supervisory Experience

₱ 30 - ₱ 45K p.m

Manila, Philippines